PRIVACY POLICY
Effective Date: 30th June 2023
1 INTRODUCTION & PURPOSE
This Privacy Policy ("Policy") describes how MyCashBox (“Titan Payment System LTD”, “Titan PS”, "Platform”, "We”, or "Us") collects, uses, and shares personal information of users ("Users" or "You") who access and use our online send money services. We are committed to protecting your privacy and handling your information responsibly. By using our services, you consent to the collection and use of your personal information as described in this Policy.
2 INFORMATION WE COLLECT
2.1 Personal Information
When you use our Platform, we may collect personal information that you provide to us voluntarily, such as your name, email address, phone number, and payment information. We may also collect information from third-party payment processors for transaction verification and fraud prevention purposes.
2.2 Usage Information
We may collect information about how you use our Platform, including your transaction history, IP address, device information, browser type, and operating system. This information helps us improve our services, diagnose technical issues, and ensure the security of our Platform.
3 USE OF INFORMATION
3.1 Service Delivery
We use the collected information to provide and improve our online send money services. This includes facilitating transactions, verifying user identities, and processing payments.
3.2 Communication
We may use your email address or phone number to send you transaction confirmations, account updates, ads that you are interested in and important service-related communications. You can manage your communication preferences by adjusting your notification settings in your profile page.
3.3 Security and Fraud Prevention
We utilize the collected information to monitor and detect fraudulent activities, unauthorized access, and other security threats. This helps us maintain the integrity and security of our Platform and protect our users.
3.4 Legal Compliance
We may process your personal information to comply with legal obligations, such as anti-money laundering regulations, tax requirements, or lawful requests from governmental authorities.
3.5 Aggregated Data
We may aggregate and anonymize user data to generate statistical or analytical insights. Aggregated data does not personally identify you and may be used for research, marketing, or business analysis purposes.
4 INFORMATION SHARING
4.1 Third-Party Service Providers
We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors, fraud prevention services, customer support, and data analytics providers. These service providers are contractually obligated to protect the confidentiality and security of your information.
4.2 Legal Requirements
We may disclose your personal information if required by law, legal process, or governmental request. We may also disclose information to enforce our legal rights, protect the security of our users, or prevent fraud or illegal activities.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our Platform if your information becomes subject to a different privacy policy.
5 DATA SECURITY
5.1 Security Measures
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
5.2 User Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for taking appropriate security measures to protect your information. Please notify us immediately if you become aware of any unauthorized access to your account.
6 THIRD-PARTY LINKS AND SERVICES
6.1 Platforms or websites
Our Platform may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third parties before providing any personal information.
7 CHILDREN'S PRIVACY
7.1 Parent Sub-account For Children
Our Platform is not intended for use by individuals under the age of 18, but a parent with an account can add their children to their account and determine the accesses they can have. All activities of the children will be monitored and approved by the parent. As such, we will collect personal information from these children as set forth in these terms.
8 UPDATES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the revised Policy on our Platform or by other means as required by law. Logging in after such updates will require you to accept the revised Privacy Policy.
9 CONTACT US
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at privacy@titanps.mycashbox.org.
